27 Inch Hotel Room Card Key Machine Self Service For Hotel Lobby
In the age of convenience, self-service kiosks have become
commonplace in fast food restaurants, retail outlets, international
airports,
and increasingly at hotels.
The hospitality industry prides itself on providing personal
service, so it’s understandable that some hoteliers believe
installing self-service
check-in kiosks might erode that experience. In truth, a growing
number of travellers value the independence, flexibility and
freedom that
self-service technology offers them during a hotel stay.
With that in mind, here are five ways your hotel can benefit by
implementing self-service check-in kiosks at your property.
1. SAY GOODBYE TO QUEUES
The most obvious benefit of a self-service kiosk is that guests can
start enjoying their holiday sooner. During the traditional
check-in process,
they have to stand in line and fill out paperwork that often
involves information already supplied during the booking. With a
self-service kiosk,
they can check-in by simply looking up their name, email, booking
number, or by scanning their passport.
Kiosks such as LKS hospitality kiosks also let guests select their
room and create their own room keys. Suffice to say, this scenario
is a huge
advantage for weary travellers looking for a hassle-free experience
on arrival.
There are obvious benefits to providing an automated check-out
process too. For instance, cruise ship guests or anyone running
late for a flight
can depart quickly without worrying about getting caught up in a
long queue.
2. EASIER TO INTERACT WITH GUESTS
There’s a misconception that self-service takes away from
face-to-face human contact. On the contrary, it actually frees up
staff so they can
have more personal and meaningful interactions with guests.
With an automated check-in kiosk, your hotel team have more time to
focus on the moments that matter. That might include providing
advice
to a guest as they head out for a day trip, attending to an urgent
service issue, or simply taking the time to engage with guests
through friendly
conversation.All of these interactions allow your hotel to build rapport and
offer helpful assistance to enhance the overall experience of
staying with you.
3. MORE UPSELL OPPORTUNITIES
Automated check-in solutions also increase upsell opportunities.
Using a kiosk, guests can upgrade their room, redeem special offers
and
purchase additional extras, all in a leisurely and effortless way.
Of course, because your front desk staff are freed up, they can
step in and suggest upgrades and additional services in a more
natural manner.
If guests are approached when they’re more relaxed and settled in,
they’ll feel less pressured and be more likely to make a purchase.
In addition, guests can find information about hotel amenities and
services at their own convenience, which creates more opportunities
for
impulse purchases. In contrast, a hectic front desk team might
simply not have the time to provide all the relevant hotel
information on arrival.
4. INCREASED PERSONALISATION
Self-service kiosks are able to collect a wealth of invaluable
guest data, such as room preferences, past purchase decisions, and
special requirements.
Because the kiosk is connected to the hotel PMS, this data can be
quickly accessed to help hotels provide more personalised
experiences.
This stored information can also be used to devise personalised
marketing emails, featuring enticing offers that appeal to the
preferences and needs of
different guests. Hotels can also ensure previous requests are
catered for ahead of time to enhance the guest experience and
exceed their expectations.
5. ENHANCED CUSTOMER SATISFACTION
An increasing number of people want to interact with companies and
services on their own terms. In fact, research has found that 66%
of customers prefer
self-service over traditional interactions with retail sales
associates.
Providing the option to check-in via kiosk simply meets the
expectations of consumers who are used to flexibility, endless
choice and instant gratification
in their digital lives. Put simply, providing guests with the
degree of control they have elsewhere can only help to improve
overall satisfaction levels.
Some kiosks also have the option to select multiple languages, so
anyone travelling from overseas will have a much smoother
experience when they
check-in at your property.
NO. | Components | Details |
1 | 27 inch customized touch display | -Screen Diagonal 27 inch; -White Luminance 250cd/m2; -Contast Ratio 1000:1(typ); -Response time 5msec; -Resolution 1980*1024; -Working temperature "0 - 50℃; -Compliance RoHs compliance & TCO compliance. |
2 | Industrial windows PC | -Chipset: Intel® H310, TDP 6W CPU: Intel® 8th Generation CoreTM i5
RAM: 4G SSD: 120G (without License); -Expansion Interface: 1*PCIe x16; 2*Mini-PCIe (1*mSATA,1*Wifi/3G/4G
supported) -Display Interface 1*HDMI: max resolution up to4096*2160@24Hz, 1*VGA: max resolutionup to 1920*1200@60Hz; Ethernet: 2*Realtek® 1Gbps PCIe Ethernet Controller, RJ45; Serial: 6*RS232 (Up to 18*RS232 with SVIO Module); USB: 4*USB 3.0, 6*USB 2.0 (Up to 18*RS232 with SVIO Module); Audio: Realtek® 5.1 channel HDA Codec, with MIC/Line-out -Temperature: Operation: 0℃~60℃, Storage: -25℃~75℃ Relative Humidity Operation: 10%~90%, Storage: 5%~95%,
non-condensing -Operation system : Win10 & Linux ( without license), Customer can
install the O.S with license locally |
3 | Passport scanner | -Illumination sources: Visible, IR(850nm); -Anti-glare: Elimination of glare from holographic
anti-counterfeiting film and reflection of light; - Image Acquisition: Active scan area: 127mm x 88mm -CMOS, 500 Megapixels (2592*1944); - Imaging: Color Depth: 24 bits/pixels, Resolution: 500 DPI, Image
Format: JPEG, BMP, PNG; -OCR Recognition: Support extract data and image from ICAO 9303
Standard compliant documents and other Non-ICAO 9303 Standard
compliant document, like ID card, Driver's License, Exit-entry
Permit to HK/Macau, and etc by OCR Barcode: 1D: Code 128, Code 39, EAN-13, and etc 2D: PDF417, QR, DataMatrix™, and etc Scanning speed less than 1 second; -Software: Complete OCR SDK including DLLs, OCXs, Websocket, and
Demo program Programming Language: VC, VB, C#, Java, etc. Provide OCR SDK for
Linux; |
4 | Thermal printer | -Printing method: Thermal dot line printing -Paper width: 80 mm -Print speed: 170 mm/s( max) -Dot density: 8 dots/mm -Total dots per line: 576dots -Printing width: 72mm -Paper thickness: 60~120um -Activation pulse resistance: 500,000 -Thermal head temperature detection: Thermal resistance -Working voltage: 24±10% V -Operation temperature -10~50 ℃(no condensation) -Interface Serial/TTL/USB |
5 | Card dispenser | -CARD SPECIFICATIONS: Size: 54x86mm Thickness: 0.3-2.0mm; -CARD DISPENSING: SPEED >1pcs/s; -CARD HOPPER CAPACITY 180pcs; -LIFETIME >2000000 Cycles; -INTERFACE RS-232/I/O TTL; -POWER SUPPLY DC24V ± 5%; -WORKING TEMPERATURE -40-+65 °C |
6 | Logitech camera | - Video: Supports 1080p (Full HD) @ 30fps that enables expressions,
non-verbal cues and movements to be seen clearly.; 90° diagonal fixed field of view (dFOV); 4x digital zoom (Full HD) available; Built-in HD autofocus ensures you’re seen clearly throughout video
calls.; RightLight 2 auto light correction for clear image in various
lighting environments ranging from low light to direct sunlight.; Supports H.264 UVC 1.5 with Scalable Video Coding for a smoother
video stream in applications. -Audio: Dual omni-directional mics, optimized to capture audio
clearly from up to one meter away. -Quality video. Any environment: A 90° diagonal field of view along
with Full HD 1080p/30 fps resolution, autofocus and 4x zoom provide clear
details for video meetings. -Noise-cancelling dual mics: Two integrated omnidirectional
microphones, optimized to capture audio clearly from up to one meter away. -Smooth video with H.264 support: Supports H.264 with Scalable
Video Coding and UVC 1.5 encoding to free up PC bandwidth and provide a
consistently reliable video-conferencing experience. |
7 | Amplifier and stereo speakers | Dual channel amplified speakers for Stereo , 8Ω 5W. |
8 | Accessories | Power adaptors, security Lock for anti theft , tray for easy
maintenance,ventilation fans,Wire-Lan Port; Power sockets for
electricity, USB ports; Cables, Screws, etc. |
9 | KIOSK Cabinet | -Dimmension decided when finish production -Color & Logo Optional by customer -Material "1.5mm thickness cold-roll steel frame for outer kiosk
boby; Electrostatic Painting high corrosion resistance and low
conductivity -Features Elegant and smart design; Easy to install and operate;
Moistureproof,Antirust,Anti-acid,Anti-dust,Static free |
10 | Packing | Security Packing Method with bubble foam, anti-humidity plastic bag
and strong case. |
