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FAQ:

Q1: I knew nothing about machine, How can I get the best one for me?
Pls you tell us your working material, detail work by picture or video so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our experience.
Q2: This is the first time I use this kind of machine, is it easy to operate?
We'll send you manual and guide video in English, it can teach you how to operate the machine. If you still can not learn how to use it, we can talk by phone, email or other contact ways.
Q3: If the machine has problem in my place, how could I do?
We'll provide online service(Phone & Video). Field technical support if necessary.
Q4: How long is the delivery time?
For standard machines, it would be 7-10 workdays; For non-standard machines and customized machines according to your specific requirements, it would be 25 to 30 workdays.
Q5: Are you a Factory or Trading company?
We're a professional manufacturer with export license.

Jinan Dwin Technology Co., Ltd. is a high-tech enterprise that is engaged in the research, manufacture and sale of laser machines, laser engraving and cutting machine, laser marking machine ,CNC routers and relevant advertisement products. Dwin has gained CE, FDA and ISO certifications. Our company has successfully produced DW series of products which enjoy a good reputation. Excellent quality and fast service make our products spread over Europe, America, the Middle East and Southeast Asia.