FAQ

Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the delivery time?
A: Sample needs 7-15 days, mass production needs 12-15 working days according to order quantity.

Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?
A: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.

Q6. Is it ok to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.

Should you have any more questions, please feel free to contact us by email or call.

Email please to melissa@lightsupports.com, call at 86-13922398060.

Thank you for your time. Look forward to next coversation.

Lifong was set up in the year 2011, locates in Dongguan City, Guangdong Province. We provide customers Thermal Solution, Heat Sinks, Other Fabrication Service Like Metal Product Design, tooling making, CNC Machining Process, Casting, Stamping, Sheet Metal Forming, Aluminum Profile extruding, Cold Forging, Skiving and Bending Process and various surface treatment service etc.

We are a comprehensive and one-stop metal parts fabrication company. We can satisfy general metal fabrication service. Espically for products request severial combined fabrication process. We dedicated to make metal parts sourcing simple, cost economic and high efficiency, by the way help our customers to optimize their designs. Spending the lowest cost to purchase the high quality products. And the shortest pricing, prototyping and production lead time.

Our major advantages are in 4 aspects:

• Firstly is we always provide competitive prices by simplifying the product design, our price is general 40% lower than the international market price.
• Secondly is we can continue to provide high quality products by support of our smart engineering team and well trained staffs in quality control process.
• Thirdly is the short tooling and production lead time. Die casting tooling in 3 weeks, stamping tooling and extrusion tooling in 2 weeks. Sampling time we can short to 3 days.
• Fourthly is excellent service: All our internal sales engineers can speak fluent English and know very well the product technology. They can take good care of customer requirements.

Our mission is to make the international metal products sourcing simple and easier, help our customer to increase their profit level. Try to send us an inquiry and you will enjoy the time to do business with us.

HISTORY

Trust our 20 years' experience in metal working

40,000sqm factory | 500+ staff | Samples within 3-7 days

• Operating Since 2011

Our company was established in 2011 in Dongguan City, Guangdong Province, with total plant area of over 40,000 square meters and a workforce of over 500 personnel.

At the same year, we set up our company, we only processed die-cast parts. Three years later, our business was enlarged from metal product design, tooling design and production, aluminum and zinc die casting, aluminum extrusion and deep processing, CNC machining, laser cutting, stamping, copper pipe forming, surface treatment to parts assembly.

Our products are widely used in lighting industry, construction, electronic products, electronic home appliances, telecommunications, medical devices and equipment, machinery accessories, furniture, automobiles and tools, transportation, and aviation.

• Backed by Experienced and Aggressive Team.

We have an experienced, dedicated, innovative and responsible engineering management team and well trained and skilled workers. Our joint efforts can always guarantee our customers' projects be quickly and correctly handled. This is the key point why we have stay in this field and won high sales.

• Competitive Products & Processing

Our target customer is the ones only buy the parts and do the assembly by themselves, it will greatly increase customers' marketing competitive power and their margin room. The cost will be only 40%-50% compares they buy the finished lights from the light factory directly.

• Offering Customers Competitive Prices

We always offer our customers competitive prices, high quality, timely delivery (prototypes within one week, samples can be expedited within 10 days and MOQ lead time can always be less than 25 days) and circumspect communication and service to customers. Our products are widely sold in domestic market, North America and Europe.

Inquire today to begin sourcing.