1. Protecting all data generated by and provided to us by our users
from being stolen, compromised, or used in violation with this
2. Never selling user-provided and user-generated data for
financial gain or competitive advantage.
3. Providing transparency for our users into what data we collect
and what we do with it including what access third parties have to
user data and for what purpose.
4. Informing users if their data is compromised, either by failure
to protect data or by order to surrender data to a legal authority,
to the fullest extent we are lawfully able.
Data we collect from you
If you register an account with PCBmain.com, we’ll have access to
your e-mail address and any additional contact information you
choose to provide us. If you place an order, we retain a record of
the contents of the order, delivery and billing address
information, and any communication you might have with our sales
people or engineering support teams about the order.
If you browse PCBmain.com, with or without a login, we know for a
limited time that a user at your IP address has visited pages on
We collect data on what products and content you browse in order to
offer better value to you through personalized email, and to see
which products/content are the most useful to you.
Sending emails to users
We send mail to users when orders are placed, shipped, or ready for
local pickup. We may also be in contact when an order requires
payment before shipping, or if other issues prevent us from
fulfilling an order.
We will notify users if we believe their privacy has been
compromised, if it is within our power to do so. For example, if we
discover a customer’s account user login information has been
exposed elsewhere on the web, or if we are compelled to disclose
information to law enforcement.
We may occasionally send you an email that you did not request or
trigger with an action of any kind in order to promote a certain
aspect of our site, products, or services.
Interaction between PCBmain and user
If you email us, chat with us, or call us on the telephone for
support we can and most of the time will record the interaction.
This is done so for training and audit purposes and the private
conversations between customers and support staff are never sold to
or shared with third parties (except when a third party tool, such
as email or our chat service, is used to make the interaction
We offer shipping through third parties such as DHL, EMS, FedEx,
UPS. We pass delivery addresses, phone numbers, and invoices to
these companies to the extent required for quoting shipping prices
and successful delivery of orders.
Payments for buying PCBs at PCBmain.com are processed through Paypal. When using PayPal on
PCBmain.com, a user should provide their PayPal email address. The
user will then be directed to paypal.com to complete their payment,
after which they will be redirected to PCBmain.com to complete the
order. In case you do not have a Paypal account, credit card data
including the cardholder name, credit card number, expiration date,
CVV, and full billing address are sent to Paypal via an API for
processing. Details regarding orders are not sent to Paypal. Each
transaction is logged by retaining the transaction amount, the
customer’s name, addresses and phone numbers. No any credit card
data is stored at any point on PCBmain’s servers.
If you have any questions or feedback regarding this privacy
policy, including if you feel PCBmain or someone within the PCBmain
community has violated it, or if you are concerned about PCBmain’s
general philosophy toward user privacy, please contact us at